Committed to connecting the world

Girls in ICT

Question 24

​​Human factors for intelligent user interfaces and services​

(Continuation of Question 24/16)

Motivation

The studies in this Question relate to intelligent user interfaces and services with human factors that should lead to the better understanding of human factors that will accommodate persons with specific needs (including but not limited to older persons, children, indigenous people, persons with illiteracy, non-native speakers) to have greater usability of telecommunication/ICT products and services.

Intelligent user interfaces include areas such as speech user interfaces, emotion-enabled user interfaces and usable information delivery interfaces that facilitate intelligent man-machine interaction. The direct interface between human and machine is expected to increase in various areas. Recent development of technology has reached the level of directly interface with machine for human organ replacement or to supplement human function. Technologies such as replacing the loss of vision due to retina or eye damage with artificial eyes through the connection between the camera and the optic nerve, or by implanting robotic limbs in a person without arms or legs are emerging.

The acquisition and application of the required knowledge and relevant tools should enable all persons to benefit from developments in telecommunication/ICT and ensure that no new barriers to usability are created. Such studies are also needed to reduce the cultural and linguistic barriers associated with the increasing amount of travel and cross-border movement.

The Question is also responsible for the maintenance and enhancements of those Recommendations and Supplements in the E and F series that are related to human factors; see list under Tasks, below.​


Study items​
Study items to be considered include, but are not limited to:​​
Tasks
Tasks include, but are not limited to:
NOTE ​– S-series Supplement 1 (under ITU-T SG2) also contains human factor elements.

An up-to-date status of work under this Question is contained in the SG16 work programme
(https://www.itu.int/ITU-T/workprog/wp_search.aspx?sp=16&q=24/16).

Relationships


Recommendations
Questions Study groups Other bodies