Committed to connecting the world

ITU 150

Digital Transformation of Local Self-Governments in Montenegro

Project No 7MNE24002
Title Digital Transformation of Local Self-Governments in Montenegro
Description The project supported the further development of Montenegro’s local e-governance system under a UN Joint Programme intervention. It contributed to improved quality of life for citizens by strengthening accountability, transparency, inclusiveness, efficiency and effectiveness in local public administration. The intervention focused on building the capacity of local self-governments and national counterparts to design and implement user-centric digital public services through GovStack methodologies, service design, rapid prototyping, and online and onsite capacity-building activities.
Status Implemented
Time Frame From 1/1/2024 To 30/4/2026
Related ITU Webpages https://www.itu.int/en/ITU-D/Projects/Pages/default.aspx
Beneficiary Countries Montenegro
Implementing Agency International Telecommunication Agency (ITU)
Cooperation Agency Montenegro SDG Acceleration Fund
Financial Scale (CHF) 100'000 - 500'000
Achievements

The project delivered its planned support to Montenegro’s local e-governance and digital public administration agenda. It completed the project kick-off event, developed project branding, finalized the project logframe and implementation plan, and delivered the planned onsite and online capacity-building activities for local self-governments.


The project delivered an introductory GovStack workshop, a workshop on low-code/no-code rapid prototyping and open-source tools, and a service design workshop focused on use case solution blueprints. These activities strengthened the capacity of municipal and national stakeholders to apply GovStack approaches and user-centric methods in the development of digital public services.


The project also completed the handover of ITU deliverables to the Ministry of Public Administration of Montenegro through the Steering Committee process. The remaining resources were allocated to support the project closure event, enabling the intervention to conclude its implementation phase and move into closure.


  Request more information about this project