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Work item:
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DSTR-STUDY_DRCI (ex STUDY_DRCI)
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Subject/title:
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Dispute Resolution Processes (previously "Dispute Resolution Related to Charging and Invoicing")
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Status:
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Agreed on 2024-07-18 [Issued from previous study period]
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Approval process:
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Agreement
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Type of work item:
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Technical paper
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Version:
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New
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Equivalent number:
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-
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Timing:
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-
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Liaison:
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ITU-T D.170; ITU-T D.195
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Supporting members:
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Brazil, Bahrain, Honduras, Mexico, Paraguay
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Summary:
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This Technical Report is meant to help ITU members to understand the origin, nature and dynamics of the conflicts between traditional telecommunication services providers and over-the-top (OTT) providers in order to get information that allows Member States design regulatory framework and principles leading to establish agile and transparent procedures for the dispute resolutions in the context of the mentioned relationship.
This task is not simple, bearing in mind the changing scenario in the telecommunication/ICT market, therefore, this document promotes flexible, transparent and collaborative frameworks and principles to conduct the conflict resolutions.
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Comment:
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-
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Reference(s):
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Historic references:
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Contact(s):
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| ITU-T A.5 justification(s): |
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First registration in the WP:
2013-08-20 16:22:36
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Last update:
2024-07-19 15:30:19
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