Table of contents

Acknowledgements

Foreword

List of abbreviations

1 Introduction

1.1 Accessibility of job portals in the United Nations system

1.2 Accessibility standards

1.3 The business case for the accessibility of job portals

2 Implementing information and communication technology/digital accessibility requirements and standards to ensure the inclusivity of online recruitment systems

2.1 Identifying and overcoming accessibility and usability barriers

2.2 Making recruitment processes more accessible and inclusive: The impact on employment among persons with disabilities

2.3 Algorithms and artificial intelligence: Disability discrimination risks in hiring and how to prevent them

2.4 Case study: Good practices in recruitment processes for persons with disabilities in Serbia

3 Accessibility of online job application platforms

3.1 Introduction

3.2 Designing and developing inclusive online job application platforms: Improving accessibility and user experience

3.3 Testing online job application platforms for accessibility

4 Creating accessible digital content

4.1 Word

4.2 PowerPoint

4.3 Excel

4.4 PDF

4.5 Online forms

4.6 Images

4.7 Video

Annex 1: Accessible online job application and recruitment systems in the context of the United Nations Disability Inclusion Strategy

Annex 2: Web accessibility policies and standards

Annex 3: Executive summary of the project entitled “Accessibility of online job application and recruitment systems”

Glossary

ILO resources

ITU resources

Other resources