Table of contents
Acknowledgements
Foreword
List of abbreviations
1 Introduction
1.1 Accessibility of job portals in the United Nations system
1.2 Accessibility standards
1.3 The business case for the accessibility of job portals
2 Implementing information and communication technology/digital accessibility requirements and standards to ensure the inclusivity of online recruitment systems
2.1 Identifying and overcoming accessibility and usability barriers
2.2 Making recruitment processes more accessible and inclusive: The impact on employment among persons with disabilities
2.3 Algorithms and artificial intelligence: Disability discrimination risks in hiring and how to prevent them
2.4 Case study: Good practices in recruitment processes for persons with disabilities in Serbia
3 Accessibility of online job application platforms
3.1 Introduction
3.2 Designing and developing inclusive online job application platforms: Improving accessibility and user experience
3.3 Testing online job application platforms for accessibility
4 Creating accessible digital content
4.1 Word
4.2 PowerPoint
4.3 Excel
4.4 PDF
4.5 Online forms
4.6 Images
4.7 Video
Annex 1: Accessible online job application and recruitment systems in the context of the United Nations Disability Inclusion Strategy
Annex 2: Web accessibility policies and standards
Annex 3: Executive summary of the project entitled “Accessibility of online job application and recruitment systems”
Glossary
ILO resources
ITU resources
Other resources