QUESTION 18/1 – Report on domestic enforcement of telecommunication laws: Guidelines for the international community
    TABLE OF CONTENTS
    Introduction
    1 Source of enforcement powers
        1.1 Overview
        1.2 Country Examples
        1.3 Challenges Identified
        1.4 Guidelines: Source of Enforcement Powers
    2 Enforcement practice and process; resolution of disputes
        2.1 Overview
        2.2 Country Examples
        2.3 Challenges Identified
        2.4 Guidelines: Enforcement Process and Practice; Resolution of Disputes
    3 Independent decision-making
        3.1 Overview
        3.2 Country Examples
        3.3 Challenges Identified
        3.4 Guidelines: Independent Decision-Making
    4 Sanctions and penalties
        4.1 Overview
        4.2 Country Examples
        4.3 Challenges Identified
        4.4 Guidelines: Sanctions and Penalties
    5 Gender and enforcement
        5.1 Overview
        5.2 Country Examples
        5.3 Challenges Identified
        5.4 Guidelines: Gender and Enforcement
    6 Organization and resources
        6.1 Overview
        6.2 Country Examples
        6.3 Challenges Identified
        6.4 Guidelines: Organization and Resources
    Annex A – Summary of Guidelines
        I. Source of enforcement powers
        II. Enforcement practice and process; resolution of disputes
        III. Independent decision-making
        IV. Sanctions and penalties
        V. Gender and enforcement
        VI. Organization and resources
    Annex B – Common enforcement challenges
        A. Interconnection
        B. Spectrum Issues
        C. Internet Issues
        D. Consumer Issues
        E. Network Security Issues
        F. Tariffs
    Annex C – Index of country examples and references
    Annex D – Case Studies, Best Practices, Guidelines
        Annex D-1 – Best Practices for National Spectrum Management
        Annex D-2 – Best Practice Guidelines for the Promotion of Low-Cost Broadband and Internet Connectivity
        Annex D-3 – How to Combat Spam
        Annex D-4 – VoIP in the world