SECURITY, INFRASTRUCTURE AND TRUST WORKING GROUP Use of telecommunications data for digital financial inclusion
About this report
List of Figures
Acronyms
1 Introduction
2 The opportunity of DFS
3 Telecommunications data
     3.1 Telecommunications usage related data
     3.2 Customer relationship management data
4 Use of telecommunications data in DFS
     4.1 Customer engagement
     4.2 Credit scoring
     4.3 Risk and asset management more broadly
     4.4 Fraud prevention
     4.5 Identification and AML/CFT
5 Models for sharing of telecommunications data
     5.1 Data sharing partnership model
     5.2 Data sharing proprietary product model
     5.3 Data interrogation analytics without sharing model
6 Enabling data to be used to its potential
     6.1 Limitations and incentives
     6.2 The potential of standards
     6.3 A wider vision for use of telecommunications data
     6.4 Regulating to support responsible use of telecommunications data
Figure 1 – Data Types in a Typical Telecom Provider, Source: Hitachi Vantara and Ravi Kalakota, Transform Telecom: A Data-Driven Strategy for Digital Transformation, June 2019
Figure 2 – Development of credit scores with telco data using Machine Learning and agile methodology in Brazil. Source: Luciano Diettrich, Fábio de Souza, and André Guerreiro; Claro Brazil, Paper 4831–2020
<\pre>