Supplement 4 to ITU-T D-series Recommendations (04/2020) Principles for increased adoption and use of mobile financial services (MFSs) through effective consumer protection mechanisms
Summary
History
FOREWORD
Table of Contents
Introduction
1 Scope
2 References
3 Definitions
     3.1 Terms defined elsewhere
     3.2 Terms defined in this Supplement
4 Abbreviations and acronyms
5 Conventions
6 Availability of information, contracts and transparency
7 Network quality of service principles
8 Data protection and personally identifiable information (PII) within the telecommunication network
9 Role of network providers in dispute resolution and customer redress
10 Fraud prevention
11 Collaboration with financial regulators