1 Introduction
1.1 Overview
1.2 General guide to concepts
1.3 General performance concepts
2
General terminology
2.1 Service related performance
2.2 Item related performance
2.3 Common concepts
3
Quality of service terminology
3.1 Service support
3.2 Service operability
3.3 Serveability
3.4 Service security
4
Network performance terminology
4.1 Trafficability
4.2 Dependability
4.3 Transmission
4.4 Charging
5
Evaluation concepts
5.1 Common concepts
5.2 Measure modifiers
5.3 Events and states
5.4 Statistical concepts
5.5 Maintenance concepts
5.6 Time concepts
5.7 Test, data, design and analysis concepts
Annex A – Related QoS/NP Handbooks and E-Series Recommendations
Annex B – Relations between defect, failure and fault
concepts
Annex C – List of
recommended symbols and abbreviations
Index – Alphabetical list of definitions contained in
this Recommendation