1 Scope
2 References
3 Terms and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Linking eTOM to the TMN model
4.1 The TMN model
4.2 The Enhanced Telecom Operations Map Business Process Framework
4.3 Business drivers for process/function mappings
4.4 Objectives of mapping eTOM to M.3400
5 Linking functions to processes
5.1 About processes, functions and data
5.2 Mapping processes levels to function set groups
6 Outlook to future work
Appendix I – eTOM Level 2
processes mapped to M.3400 function set groups
Appendix II – eTOM-to-M.3400
mapping table
Appendix III – M.3400-to-eTOM
mapping table
BIBLIOGRAPHY