1 Scope
2 References
3 Definitions
3.1 Terms defined elsewhere:
3.2 Terms defined in this Recommendation
4 Abbreviations and acronyms
5 Conventions
6 Overview
7 General requirements for service management in cloud-aware
telecommunication management system
8 Functional framework for service management in cloud-aware
telecommunication management system
9 Functional requirements for service management in cloud-aware
telecommunication management system
9.1 Service catalogue management
9.2 Service inventory management
9.3 Service order management
9.4 Service problem management
9.5 Service performance management
9.6 Service test management
9.7 Service quality management
9.8 Service rating/discounting management
10 Security
considerations
Bibliography