CONTENTS

 1     Scope 
 2     References 
 3     Definitions  
 4     Abbreviations and acronyms        
 5     Conventions     
 6     Application scenarios       
        6.1     General comments 
        6.2     Network problem diagnosis           
        6.3     IP Centrex 
        6.4     Managed IP service SLA   
        6.5     Call quality monitoring for reporting
        6.6     Active test calls      
 7     Modes of operation         
        7.1     Overview  
        7.2     Dynamic operation 
        7.3     Static operation     
        7.4     Embedded operation         
        7.5     Reference endpoints          
 8     Inputs  
 9     Outputs      
        9.1     Speech quality (mandatory)
        9.2     Interpretation of quality predictions 
        9.3     Diagnostics (optional)        
        9.4     Compliance statement (mandatory)
10     Conformance test methodology   
       10.1     Overview 
       10.2     Test vector generation       
       10.3     Processing the test vectors
       10.4     Performance analysis        
11     Conformance accuracy requirements       
Annex A – File formats and naming conventions    
        A.1     General  
        A.2     Test vector files     
        A.3     Test vector quality score files         
Annex B – Extension of P.564 to wideband voice over IP quality assessment models    
Appendix I – Example statement of compliance     Electronic attachment: Test vectors for narrow-band and wideband applications