CONTENTS

 1 Scope 
2 References 
3 Definitions  
        3.1 Terms and definitions for security incidents in general          
        3.2 Terms and definitions for telecommunications security incidents       
4 Abbreviations   
5 Concepts and issues of security incident management        
        5.1 Concepts of security incident management  
        5.2 Characteristics of telecommunications security incidents      
        5.3 Key issues of security incident management
6 Security incident management processes   
        6.1 Overview of security incident management processes          
        6.2 Relationship between security incident management and security management          
7 Security incident management services      
        7.1 Overview  
        7.2 Service categories  
        7.3 Service descriptions           
Appendix I – An example of security incident severity rating     
Appendix II – An example of security incident report     
Bibliography