1 Scope
2 References
3 Definitions
3.1 Terms defined elsewhere
3.2 Terms defined in this Recommendation
4 Abbreviations and acronyms
5 Conventions
6 General principles for selecting key performance indicators (KPIs)
7 Overview of key performance indicators
7.1 Definition of area, topic and type of KPIs
7.2 Description of areas and topics of KPIs
8 Key performance indicators of SSC
8.1 Economy
8.2 Environment
8.3 Society and culture
Appendix I – Additional indicators
I.1 Economy
I.2 Environment
I.3 Society and culture
Appendix II – Complete list of core and additional indicators
Appendix III – KPI development in ITU-T
Bibliography