U4SSC – Smart tourism: A path to more secure and resilient destinations
In this issue
Digital advances are transforming how the world connects and impacts how data is shared between ecosystems, affecting behavioural patterns and encouraging innovation and sustainable, responsible growth strategies. Tourism is one of the sectors to digitize business processes on a global scale, by providing a number of tourist services online. Digitization is expected to continue enhancing the travel experience on its trajectory toward the global goals.
This Report is oriented towards demonstrating how technologies and the process of digitization are powerful tools for moving towards a tourism industry capable of ensuring its resilience, competitiveness, and sustainability in any scenario. It also provides practical recommendations for establishing a destination framework that will support cities in developing smart tourism destination platforms.
