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[52]  Proposed revised baseline text for E.AIQ Artificial Intelligence Quotient (AI-Q) for indexing and rating AI algorithms used in conversational AI systems employed for customer service management, service optimisation and management as part of service quality assessment methodologies

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Document :

ITU-T SG 12  (Study Period 2022)  Contribution  52

Title :

Proposed revised baseline text for E.AIQ Artificial Intelligence Quotient (AI-Q) for indexing and rating AI algorithms used in conversational AI systems employed for customer service management, service optimisation and management as part of service quality assessment methodologies

Date :

2022-05-25

Source :

Ministry of Communications (India)

AI/Question :

Q12/12

Meeting :

2022-06-07

Access :

Restricted to TIES users [ITU-T]

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Updated : 2022-05-26