The provincial government provides free broadband connectivity to the entire population and Internet penetration reaches 95%, which also makes it possible to offer multiple services, educational platforms and digital tools to the entire population. Tutorials 4.0 enables the training of all San Luis residents so that they can take advantage of these tools that are made available to them.
The objective is that they appropriate these tools and new technologies so that our society is part of the future and that it surpasses the stage of consumption of technology and information, to be a generator of content, innovation and technology.
During 2020, the world was affected by a pandemic that forced strategies to face it, such as how to continue teaching classes or develop epidemiological surveillance systems. Tutorials 4.0 accompanied with its content the development of the initiatives that arose to combat the pandemic and its effects.
The Government of San Luis has developed different applications with services to the community in the areas of Health, Safety, Infrastructure and Education. Each of these applications has an explanatory tutorial of its operation and objectives.
The tutorials, available on the Tutorials 4.0 YouTube channel (https://www.youtube.com/c/TutorialesSanLuis40) and others aimed at specific audiences such as health professionals that were made available to each area, are a strategy communication so that the whole society can access simple explanations about each service or application.
In 2020, 50 tutorials were produced, including tutorials on the use of Classroom for teachers and students, on the Epidemiological Surveillance Application 4.0 (both for citizens and for health professionals), on the use of different educational platforms, tutorials to use different software that allows making video calls or virtual meetings, among others.
During the last year the channel received 185,322 views and the number of subscribers increased by 600%

https://www.youtube.com/c/TutorialesSanLuis40

• San Luis province, Argentina

• Youth
• Older persons
• Women
• People with disabilities
• The unemployed
• Remote and rural communities
• students of primary and secondary schools, all citizens of the Province of San Luis

Like any project framed in public management, it must be accessible so that it can be replicated in other sites. The initiative has relatively accessible technical requirements (video cameras, microphones, lights and a PC with editing software) and a team of technicians specialized in multimedia communication, aimed at web consumption. The registration of the planning and production processes of the video tutorials, together with the experience of the technical team, can be shared so that this initiative can be applied in other areas.

The entire process is carried out in accordance with the norms of sustainable development, satisfying our present needs without compromising the ability of future generations to satisfy their own needs.
For example, all records (scripts, recording records, supporting documentation, among others) are processed digitally, avoiding the use of paper. Electronic elements, such as microphones, cameras or computers when they meet their maximum use cycle will be disposed of so that the parts that allow it are recycled in an appropriate way.

The government of San Luis promotes solid policies towards the fight against poverty, the strengthening of digital inclusion, gender equality, and care for the environment, among others, through multiple initiatives and public policies. Providing free online tutorials available to the entire population is a communication strategy that contributes to ensuring that the opportunities offered by ICTs benefit everyone. This means universal access to information, ideas and knowledge that results in innovation, better quality of life, opportunities and the advancement of science.