Leveraging technology to safeguard public health and the environment - Integrated Field Operations System (iFOS)
Details of the organization
Name *
National Environment Agency (NEA)
Country *
Singapore
Website (URL)
http://www.nea.gov.sg
Type *
Governments
National implementation mechanism
The organization has a strategy for coordinating WSIS Implementation at the national level:
Yes
The organization has a national e-strategy:
Yes
Information about the project
Project title *
Leveraging technology to safeguard public health and the environment - Integrated Field Operations System (iFOS)
Title acronym
IFOS
Description *
The Integrated Field Operations System (iFOS) is a mobile workforce solution developed to support the National Environment Agency’s (NEA) operational needs, so that NEA officers can remain fully mobile and perform their tasks on-the-go, and respond swiftly and effectively to environmental and public health incidents. The unified platform enables seamless workflow integration, joint operations and supports community engagement in an integrated manner, allowing NEA officers to access information and resources at their fingertips, through a single platform on their mobile devices. Through integration of data from sensors and operations, iFOS enables NEA to achieve a more efficient allocation of resources and adapt to the needs of citizens and businesses. iFOS also harnesses information from relevant systems to provide officers with timely, relevant information on-the-go so that they could better understand and engage their customers. With the availability of more granular near real time data, coupled with the use of data analytics, insights can be derived to support decision making and augment NEA’s services to the public. Leveraging on ICT, NEA is better positioned to overcome its challenges and sustain a clean and green environment in Singapore while facilitating more collaborations and enhancing transparency, accountability and efficiency. Moving forward, iFOS could be scaled up through development of mobility capabilities and link up with external systems, where required, to enable a more integrated and pre-emptive mode of operation and incident and crisis management.
Project website
http://www.nea.gov.sg
Geographical coverage *
National implementation:
Singapore
Status *
Completed
from 20/10/2014
to
21/02/2017
Partners
Government Technology Agency of Singapore; Sopra Steria Asia Pte. Ltd;
WSIS information
WSIS action lines related to this project
*
E-environment
Sustainable Development Goals (SDGs) related to this project
Goal 3: Ensure healthy lives and promote well-being for all
Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
Goal 11: Make cities inclusive, safe, resilient and sustainable
Project type *
Project
