System of Receiving, Reflecting, and Pursuing Complaints-Handling of Applicants for Issuing Business Licenses

Details of the organization
National Center for Business Environment Monitoring - Ministry of Economic Affairs and Finance (Deputy of Economic Affairs)
Iran (Islamic Republic of)
http://www.bemcenter.ir
Governments
  • The organization has a strategy for coordinating WSIS Implementation at the national level: Yes
  • The organization has a national e-strategy: Yes

Information about the project
System of Receiving, Reflecting, and Pursuing Complaints-Handling of Applicants for Issuing Business Licenses
DADVAR
Dadvar supervisory System of Receiving, Reflecting, and Pursuing Complaints-Handling of Applicants for Issuing Business Licenses began its work since late 2016. The goal of this system is to create effective and safe communication between people and government, eliminating the problems of applicants and economic activists, as well as facilitating the provision of services to business seekers, including educated, artist, Opportunity Maker and entrepreneur especially low-income groups. This project, by receiving people’s complaints in the process of issuing licenses and lubricating it, will improve the business environment as well as the economic growth of low-income groups in the society, which ultimately its full implementation will be the solution to the country's economic development. In addition to the above, easy access of applicants to IT for even in the remotest and deprived areas and free availability of this service are among other major achievements of the system. This project has been launched in Iran’s 20 provinces of total 31 provinces. Without limitation in the number of reviews, this system can cover judicial related cases at a single time.
http://www.bemcenter.ir
National implementation: Iran (Islamic Republic of)
Completed from 01/12/2016 to 30/09/2017
Ministry of Communications and Information Technology (Iran IT organization)

WSIS information
      * E-government
  • Goal 2: End hunger, achieve food security and improved nutrition and promote sustainable agriculture
  • Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Goal 5: Achieve gender equality and empower all women and girls
  • Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
  • Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 10: Reduce inequality within and among countries
  • Goal 11: Make cities inclusive, safe, resilient and sustainable
  • Goal 16: Promote just, peaceful and inclusive societies
  • Goal 17: Revitalize the global partnership for sustainable development
  • Project