Salama Program - Dubai Health Authority Electronic Medical Record
Details of the organization
Name *
Salama Program
Country *
United Arab Emirates
Website (URL)
https://www.dha.gov.ae/en/pages/searchresults.aspx?k=salama#
Type *
Governments
National implementation mechanism
The organization has a strategy for coordinating WSIS Implementation at the national level:
Yes
The organization has a national e-strategy:
Yes
Information about the project
Project title *
Salama Program - Dubai Health Authority Electronic Medical Record
Title acronym
Salama
Description *
The Dubai Health Authority (DHA) was reformed, in June 2007, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. DHA’s aim in Dubai is to provide a smart, accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate. Keeping the strategic plan in mind, the DHA’s mission is to ensure access to health services, maintain and improve the quality of these services, improve the health status of nationals, residents and visitors and oversee a dynamic, efficient and innovative health sector. Prior to 2015 DHA renewed major parts of the legacy Hospital Information System (HIS). The legacy system known as SAM, Pharmacy application (iSoft) and application integration engine (Open Link). In 2015, DHA embarked on its transformation journey to replace its legacy systems with a state of the art Electronic Medical Record (EMR- Epic) and Orion Rhapsody Application integration engine. These systems shall be used at all DHA hospitals and clinics. Additionally, DHA also began to enhance customer experience through digitization. The customer experience enhancement was achieved through implementation of Microsoft Dynamics CRM, and mobile applications which were separate projects that ran in parallel to allow for systems to integrate and complete the customer experience. In February 2016, “Salama” Dubai Health Authority’s Electronic Medical Record was inaugurated by His Highness Sheikh Hamdan bin Mohammed Bin Rashid and a commitment by DHA was made to complete the project by January 2018
Project website
https://www.dha.gov.ae/en/pages/searchresults.aspx?k=salama#
Geographical coverage *
Local implementation: United Arab Emirates, Dubai
Status *
Completed
from 10/05/2015
to
17/12/2018
Partners
IBM and Epic are the main partners
WSIS information
WSIS action lines related to this project
*
E-health
Sustainable Development Goals (SDGs) related to this project
Goal 3: Ensure healthy lives and promote well-being for all
Project type *
Programme
