Online Birth Certificate
Details of the organization
Name *
Digital Government Unit - Ministry of Public Administration
Country *
Mexico
Website (URL)
https://www.gob.mx/ActaNacimiento/
Type *
Governments
National implementation mechanism
The organization has a strategy for coordinating WSIS Implementation at the national level:
No
The organization has a national e-strategy:
Yes
Information about the project
Project title *
Online Birth Certificate
Description *
The online service allows to issue and verify Birth Certificates accessible to citizens through the portal https://www.gob.mx/ActaNacimiento/. This project seeks to facilitate the obtainment of any birth certificate through the government one stop shop and thus recognizing the right to identity at a national level, despite it being a local government legal responsibility. This project entailed mayor coordination efforts between agencies and the Local Governments. The design of the digital service required the standardization of birth certificate forms, since there were 32 different formats in the country. A major digitization program to capture in digital format birth certificates from 1930 to date (125 million registries has been digitized and put in the birth certificates database). Updates to Civil Registry legal framework was necessary to make electronic documents (birth certificates) valid as a certified copy of the original registry based on the registry books of each state. Technical integration to interoperate data between the National Registry and 32 local registries, between gob.mx and the national registry and with the 32 state payment systems was a challenge. It meant creating the capacity within service and technical teams at each state to reach service level agreements and guarantee availability of the service 24/7, 365 days of the year, democratizing access to the most demanded service in gob.mx. User satisfaction is 96%, the highest within more than 3000 transactional services available.
Project website
https://www.gob.mx/ActaNacimiento/
Geographical coverage *
National implementation:
Mexico
Status *
Ongoing
from 01/01/2015
to
01/01/2030
WSIS information
WSIS action lines related to this project
*
E-government
Sustainable Development Goals (SDGs) related to this project
Goal 1: End poverty in all its forms everywhere
Goal 2: End hunger, achieve food security and improved nutrition and promote sustainable agriculture
Goal 3: Ensure healthy lives and promote well-being for all
Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
Goal 5: Achieve gender equality and empower all women and girls
Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
Goal 10: Reduce inequality within and among countries
Goal 17: Revitalize the global partnership for sustainable development
Project type *
Programme