P.1502: Methodology for QoE testing of digital financial services
This Recommendation is based on the end to end QoS KPI definitions first published in [b-DFS TR]. It details the methodology and connects to a field test using this methodology which has been conducted in Ghana in the first half of 2018.
Money transfer from end user's devices to other devices or to other entities has become an important element of everyday life in many countries. This service, however, relies on the functionality of mobile networks. Therefore, a connection exists between the functioning, QoS and QoE of money transfer services, and the QoS and proper functioning of those mobile networks, and respective quality metrics and testing methodologies need to be defined.
The main part of the present recommendation describes the testing methodology.
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