AAP Recommendation

P.1502: Methodology for QoE testing of digital financial services

Study Group
12

Study Period
2017-2020

Consent Date
2019-12-05

Approval Date
2020-01-13

Provisional Name
P.DFSm

Input used for Consent
TD 1015R1-GEN

Status
A

IPR
Site

This Recommendation is based on the end to end QoS KPI definitions first published in [b-DFS TR]. It details the methodology and connects to a field test using this methodology which has been conducted in Ghana in the first half of 2018. Money transfer from end user's devices to other devices or to other entities has become an important element of everyday life in many countries. This service, however, relies on the functionality of mobile networks. Therefore, a connection exists between the functioning, QoS and QoE of money transfer services, and the QoS and proper functioning of those mobile networks, and respective quality metrics and testing methodologies need to be defined. The main part of the present recommendation describes the testing methodology.

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