ITU and United Kingdom's Foreign, Commonwealth & Development Office (FCDO) have partnered together to work on achieving Digital Inclusion through promoting effective regulation, greater investment and innovative models for school connectivity in underserved communities. The work has focussed on providing support to 5 countries: Brazil, Indonesia, Kenya, Nigeria and South Africa.
Through the research and training that have been developed, the project aims to promote digital inclusion in these countries and share the findings, lessons learnt and training that has been developed with other countries to help close the digital divide.
Publications and other resources
 | As South Africa adopts reforms to further strengthen its economy across multiple sectors, this country review presents the policy, legislative, and governance frameworks that are enabling South Africa’s digital transformation. It includes a review of key institutions and collaborative digital regulation practices, as well as common themes related to digital sector policies and frameworks.
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 | ITU has developed a series of national country reviews on collaborative digital regulation, in partnership with government authorities, national stakeholders and recognized experts. Based on established evidence-based tools, the ITU ICT Regulatory Tracker and the ITU G5 Benchmark the country reviews offer a comprehensive assessment of the regulatory and governance frameworks, policies, and practices in each studied country.
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 | This report considers the high-level policies relating to school connectivity initiatives in Indonesia. The assessment explores the gaps in ICT sector supply and education sector demand, it examines approaches to consolidate funding opportunities to secure Internet access in schools in areas overlooked by current policies and it recommends policy interventions to address these gaps.
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 | This framework sets out the requirements for school connectivity, such as the policy and regulatory environment, infrastructure, sustainable financing, data and mapping, as well as the multiplier components that help optimize the utilization of school connectivity, such as digital literacy and digital skills.
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 | This report reviews the effectiveness of universal service fund supported projects aimed at connecting schools to the internet in Kenya. The review compiles the lessons learnt and benefits that have been realised through connecting the schools, revealing the importance of broadband connectivity as a critical enabler for teaching and learning.
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 | This report analyses current policies relating to the provision of Internet connectivity in public schools in Brazil and explores costs of a sustainable national connectivity plan, presenting recommendations for medium- and long-term policies to achieve their goals.
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 | The toolkit provides analytical tools, examples, and templates that are grounded in practical experience and designed to help policy-makers, regulators and universal service fund administrators to navigate common questions and challenges they face when using public funds to design, implement and finance programmes and projects that facilitate access to digital technologies and communication infrastructure.
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 | Over the last few years, Kenya has developed a comprehensive set of digital policies and strategies to move the country’s digital economy forward. The Communications Authority has prioritized regulatory reforms of benefit to the broader digital economy, rather than the ICT sector alone.
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 | This case study aims to provide an overview of the national strategy for connected schools in Brazil launched by the Government of Brazil on 26 September 2023 by Presidential Decree 11.713/2023 and to highlight potential issues for consideration during its implementation.
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 | This report presents the findings of an assessment of current and emerging skill supply and demand in the digital economy in Nigeria with the view to identifying gaps, opportunities and detecting specific needs that, if addressed, can generate new employment opportunities for young people.
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Training programs
Online self-paced training in English
Broadband mapping combined with modern Geographic Information Systems (GIS) and its practical knowledge supports efficient identification of connectivity gaps, network planning to extend access to most critical places, and support to decision making based on evidence-based models. This training offers an introductory path to anyone interested in embarking on the exciting broadband mapping journey. Consisting of 5 modules, from the beginning GIS, data and demonstration of open source practical tools. The Broadband Mapping training modules were developed by the International Telecommunication Union (ITU) with the support of Governm ent of the United Kingdom Digital Access Programme (DAP) to promote effective regulation, greater investment, and innovative models for connectivity in unserved communities and for broader digital inclusion
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Online self-paced training in English The Universal Service Financing Efficiency Toolkit is a practical guide for impactful and sustainable universal access and service i mplementation. It provides analytical tools, examples, and templates that are grounded in practical experience and designed to help policy-makers, regulators and universal service fund administrators to navigate common questions and challenges they face when using public funds to design, implement and finance programmes and projects that facilitate access to digital technologies and communication infrastructure. This training provides concrete guidance on each of the four parts of the toolkit.
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