Digital transformation brings numerous benefits to citizens. However, it is necessary to consider the growing increase in online fraud and the misuse of personal data that is collected in different ways in the digital environment. How to protect consumers, inform them and prevent these practices?
Moderator: Question 6/1 Co-Rapporteur, Ms. Cristiana Camarate, Anatel, Brazil [
Biography]
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Academic perspective Dr. Archana Gulati, India [Biography] [Presentation]
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Industry perspective (African and Americas region perspective) Ms. Gulistan Ladha, Director for Consumer Policy, GSMA [Biography] [Presentation]
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Regulatory perspective Ms. Marta Rocha, Acting Director of Marketing Studies, Portuguese Competition Authority [Biography] [Presentation]
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Q&A Session
Coffee Break