08:30 - 09:30
| Registration / Participants' check-in
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09:30 - 10:00 |
Welcome and opening remarks
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H. E. Bassam Fadel Al Sarhan, Chairman of the Board of Commissioners / CEO,
TRC, Jordan
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Martin Adolph, Study Group Advisor, ITU
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Faisal Ghazaleh, Sales VP MEA & India, Infovista
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Tania Villa, Director of Regulatory Technical Analysis, IFT, Mexico / Chair, ITU-T Study Group 12: "Introduction to ITU-T Study Group 12 and the workshop's programme" [
Presentation ]
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10:00 - 10:30 | Group photo and coffee break
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10:30 - 12:00 |
Roundtable on telecommunication service quality Sets the scene for the workshop by discussing QoS/QoE concerns/challenges faced by regional regulators/operators and possible solutions to address them.
Moderator: Tania Villa, Director of Regulatory Technical Analysis, IFT, Mexico / Chair, ITU-T Study Group 12
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Zeid Alkadi, Director of Licensees and Consumer Affairs, TRC, Jordan / Vice-Chair, ITU-T Study Group 12: "Jordan Connectivity and Performance Status / Visualization tools" [
Presentation ]
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Isa Al Heddi, Manager of Quality of Service, TRA, Bahrain: "Connectivity & QoS in Bahrain, concerns/challenges and possible solutions"
[
Presentation ]
- MNOs operating in Jordan:
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Chip Strange, Chief Strategy Officer, Ookla: "Global approaches to regulatory challenges" [
Presentation ]
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12:00 - 13:30
| Lunch break
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Afternoon theme: 5G roll-out and related quality assessment |
13:30 - 15:00 |
QoS/QoE evaluation trends, use cases and challenges for 5G networks/services This session will explore QoS/QoE evaluation trends emerged from new 5G services/applications and verticals (IoT) deployments; economic challenges, solutions and use cases for 5G networks/services performance management and operation; AI/ML in the context of QoS/QoE evaluation and introduce
Recommendation ITU-T P.1402.
Moderator: Seyni Fati, Senior Policy Manager, GSMA
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15:00 - 15:30 | Coffee break
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15:30 - 17:00 |
QoS/QoE benchmarking considerations This session will examine QoS/QoE benchmarking best practices and trends.
Moderator: Martin Adolph, Study Group Advisor, ITU
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17:00 - 17:30 | Day 1 wrap-up
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Day 2: Tuesday, 18 October 2022 |
Theme: Mapping and visualization strategies for the assessment of connectivity and QoS
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09:00 - 10:00
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Regulatory viewpoints This session will tap into the practical experience of regulators and share their challenges in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment.
Moderator: Zeid Alkadi, Director of Licensees and Consumer Affairs, TRC, Jordan / Vice-Chair, ITU-T Study Group 12
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Tania Villa, Director of Regulatory Technical Analysis, IFT, Mexico / Chair, ITU-T Study Group 12:
"Towards a "State of the Connectivity" Report" [
Presentation ]
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Tahiry Rakotoheriniaina, Chef de Service Suivi des Obligations des opérateurs, ARTEC, Madagascar: "Visualization and mapping - ARTEC, Madagascar" [
Presentation ]
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10:00 - 10:30
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Industry perspectives (I) This session will share industry viewpoints on challenges experienced in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment. Moderator: Zeid Alkadi, Director of Licensees and Consumer Affairs, TRC, Jordan / Vice-Chair, ITU-T Study Group 12
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10:30 - 11:00
| Coffee break
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11:00 - 12:30
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Industry perspectives (II) This session will share industry viewpoints on challenges experienced in network and services performance visualization, use cases and solutions for correlation and mapping of data sources, and considerations for connectivity assessment.
Moderator: Stavroula Bouzouki, Head Regional Spectrum and Wireless Communications Networks Monitoring, EETT, Greece
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Enrique González, EFTS Group: "Interactive mapping and visualization | Strategic planning for optimal connectivity (SPOC)" [
Presentation ]
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Ilya Andreev, Product Manager, Speedchecker: "Practical approaches to processing and visualizing crowdsourced data" [ Presentation ]
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Mazen Jouaneh, Managing Director, ESRI / InfoGraph: "ArcGIS in Telecommunications: Leveraging ArcGIS solutions to enhance the quality of service" [
Presentation ]
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Shoaib Alam, Founder and CEO, Enablers Inc: "Hexagon based network mapping visualization" [
Presentation ]
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12:30 - 12:45
| Workshop conclusions and key outcomes, closing
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12:45 - 14:00
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Lunch break
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14:00 - 16:30
| Q12/12 Rapporteur Group Meeting (18-19 October 2022)
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