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Alternative Calling Procedures
Call-Back
The World Telecommunications Standardization Assembly 04 (WTSA-04) adopted Resolution 29 on alternative calling procedures on international telecommunication networks. In that Resolution, the sovereign right of each country to regulate its telecommunications, as expressed in the basic instruments of ITU, was reaffirmed. In this regard, each country has the right to authorize, prohibit or regulate call-back practices. National regulatory measures must be respected by other countries within the limits of their own legislation, and the recognized operating agencies (ROAs) and administrations concerned must communicate and collaborate.

To facilitate this collaboration, a draft guideline has been prepared under which ITU is to collect information once a year on the positions adopted by each country in respect of call-back practices within its territory and disseminate the findings by the most effective method. Administrations and ROAs receiving this information must take all necessary steps to prevent call-back practices from being supplied to countries which prohibit them. The TSB circulated the questionnaire each year from 1996 to 2005 and the results were disseminated by a TSB Circular. Study Group 3 decided, at its 12-16 September 2005 meeting, to discontinue the collection and publication of this information (see 8 of COM 3 – R 5 and 10.3.4 of COM 3 – R 2 of the 2005-2008 Study Period).
ITU Resolutions and Recommendation
Positions of Countries on Call-Back
  • Position of countries on call-back [ En | Fr | Es ]
    (as of 2 May 2005)
Replies to the Questionnaire
  • TSB Circular 30
    Replies to the 2005 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 7
    Replies to the 2004 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 158
    Replies to the 2003 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 88
    Replies to the 2002 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 40 Corr.1
    Replies to the 2001 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 40
    Replies to the 2001 Questionnaire on conditions for provision of "call-back"
  • TSB Circular 238
    Replies to the 2000 Questionnaire on conditions for provision of "call-back" services
  • TSB Circular 228
    Replies to the 1999 Questionnaire on conditions for provision of "call-back" services
  • TSB Circular 151
    Replies to the 1998 Questionnaire on conditions for provision of "call-back" services

 

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Updated : 2012-10-15