Overview​

ITU-T Study Group 12 held its eighth meeting of the study period as electronic meeting, 7-11 September 2020. The meeting was held to address outstanding work carried over from the April 2020 meeting.

​The meeting was attended by 124​ participants from 40 countries. Delegates exclusively used the MyMeetings web conferencing system to participate in the meeting.​

​The meeting received 20 Contributions and handled 118 TDs. Delegates reviewed 26 incoming Liaison statements and adopted 10 outgoing Liaison statements.

​One Recommendation was determined and five Recommendations were consented (2 new, 2 revised, 1 Corrigendum) by the meeting (see below for details).

The meeting also agreed on two Supplements (1 new, 1 revised) and new Appendices to one Recommendation.
​

Major accomplishments

​Recommendations determined during closing plenary (TAP, Resolution 1)

ITU-T Rec. No.	Title	Status	​ Question​	​ ​Reference​​
E.805.1   (ex E.QoSMgtMod)	QoS operational strategy for improved regulatory supervision on providers of mobile telecommunication services	New	12/12	​​ TD1268R2

​
Recommendations consented during closing plenary (AAP, Recommendation ITU-T A.8)

​See last call in AAP-89

ITU-T Rec. N​o.	Title	Status	Question	Reference
E.804.1	Application guide for ITU-T Recommendation E.804: Quality of service aspects for popular services in mobile networks	New	12/12	TD1265​R2
G.1072	Opinion model predicting gaming quality of experience for cloud gaming services	Cor.	13/12	TD1319
P.381​	Technical requirements and test methods for the universal wired headset or headphone interface of digital mobile terminals	Rev	3/12	TD1299R2
P.382	Technical requirements and test methods for multi-microphone wired headset or headphone interfaces of digital wireless terminals	Rev	3/12	TD1302R1
​P.919 (ex P.360-VR)	Subjective test methodologies for 360 degree video on HMD	New	13/12	TD1320R1

​Texts agreed during closing plenary​

Text	Title​	Status	Question	Reference
E.CrowdESFB-app	Appendices of Recommendation ITU-T E.812: Crowdsourcing approach for the assessment of end-to-end QoS in fixed and mobile broadband networks	New	12/12	TD1303R1
P.Sup28 (ex Suppl.CDR / Suppl.ML) ​​	Considerations for the development of new QoS and QoE related objective models to be embedded in Recommendations prepared by Study Group 12	New	1/12	TD1332R2
Y.Sup60	Interpreting Y.1540 Maximum IP-Layer Capacity Measurements	Rev	17/12	TD1326

New work items

SG12 established work items on the following topics: 

Text​	Title​	Question	Editor(s)
E.AIQ	Artificial Intelligence Quotient (AI-Q) for indexing and rating AI algorithms used in conversational AI systems employed for customer service management, service optimization and management as part of service quality assessment methodologies	12/12	Preeti Banzal (India)
P.833.2	Extension of the methodology for the derivation of equipment impairment factors from subjective listening-only tests for super-wideband and fullband speech codecs	15/12	Thilo Michael (TU Berlin) Sebastian Möller (TU Berlin)
P.834.2	Extension of the methodology for the derivation of equipment impairment factors from instrumental models for super-wideband and fullband speech codecs	15/12	Thilo Michael (TU Berlin) Sebastian Möller (TU Berlin)

WTSA Matters

​ WTSA-16 Resolution 95 (ITU-T initiatives to raise awareness on best practices and policies related to service quality)

• The web page containing information on a questionnaire released by SG12 on the status of national quality regulatory frameworks, as well as country case studies and SG12 activities to implement the Resolution was updated, see https://www.itu.int/en/ITU-T/studygroups/2017-2020/12/Pages/resolution95.aspx.​​​
• SG12's operational plan on the implementation of this Resolution was approved, as updated in TD1300. Work on Res. 95-related draft Recommendations also progressed, in particular in Question 12/12.

• SG12’s preparation for WTSA-20 was completed in its previous meeting in April 2020 where its proposal for Res. 2 and ToRs for 18 Questions for study in the next study period were adopted​. ​
  

Interim meetings

Please see ​​here for updated information​. Additional conference calls of Questions will be announced on the respective mailing lists.​​

• Q3/12: RGM - E-meeting, 18 November 2020
  
• Q5/12: RGM - E-meeting, 17 November 2020
  
• Qs 7&10/12: Joint monthly e-meetings, September - December 2020
  
• Q12/12: 12 editing e-meetings, September - December 2020
  
• Q14/12: Weekly e-meetings, September - December 2020
  
• Q14/12: P.BBQCG project - Tri-weekly e-meetings​, September - December 2020​​
  
• Q15/12: G.CMVTQS project - Bi-weekly e-meetings​, September - December 2020​​​
  
• Q17/12: Monthly e-meetings, September - December 2020​
  
• TBC: Q2/12: E-meetings, September - December 2020
  
• TBC: Q9/12: RGM - E-meeting, Early December 2020
• TBC: Q14/12: RGM - E-meeting
• TBC: Q19/12:  E-meeting, Autumn 2020​