| 2013 | SG12-C228 | Evolution of Colombian regulation regarding Quality of Mobile Services and the need for further actions involving evaluation of user expectations | 2014-09 | E | Comisión de Regulación de Comunicaciones (CRC) (Colombia) | 
| 2013 | SG12-C231 | Performance and quality of service of telecommunications | 2014-09 | F | Ministère des Postes, Télécommunications et Nouvelles Technologies de l'Information et de la Communication (PTNTIC) (Congo) | 
| 2013 | SG12-C283 | Operational aspects of telecommunication network quality of service | 2016-01 | F | Democratic Republic of the Congo | 
| 2013 | SG12-C284 
 | QoS of GSM mobile networks in Burkina Faso | 2016-01 | F | Burkina Faso | 
| 2013 | SG12-C286 | Quality of service of telecommunication networks in Guinea | 2016-01 | F | Guinea 
 | 
| 2013 | SG12-C345 | The improvement of quality of service in the telecommunications sector of Cameroon 
 | 2016-06 | F | Ministère des Postes et des Télécommunications (Cameroun) | 
| 2013 | SG12-C379 | Maximizing throughput on User Equipment measurement for 4G (LTE) network technology to increase the Quality of Services | 2016-06 | E | Ministry of Communication and Information Technology Republic of Indonesia | 
| 2013 | SG12-C391 | Challenges of quality of services in developing countries and The Gambia in particular | 2016-06 | E | Gambia 
 | 
| 2013 | SG12-C393 | QoS of GSM mobile networks in Burkina Faso | 2016-06 | F | Burkina Faso | 
| 2017 | SG12-C3 
 | The quality of service (QoS) of GSM networks: experience of Benin | 2017-01 | F | Benin 
 | 
| 2017 | SG12-C11 | Voice and data Service Key Performance indicator for Mobile services | 2017-01 | E | Gambia 
 | 
| 2017 | SG12-C66 | QoS of mobile networks in Afghanistan | 2017-01 | E | Afghanistan Telecom Regulatory Authority (ATRA) 
 | 
| 2017 
 | SG12RG-AFR-C3 
 | Framework for measurement of QoS, ARTEC Madagascar 
 | 2017-07 
 | F 
 | Madagascar 
 | 
| 2017 
 | SG12RG-AFR-C5 
 | Managing QoS/QoE with Minimum or No Monitoring Tools 
 | 2017-07 
 | E 
 | The Gambia 
 | 
| 2017 
 | SG12RG-AFR-C9 
 | Test methodology and tools for assessing QoS/QoE of mobile networks: The case of ARTEC Madagascar 
 | 2017-07 
 | F 
 | Madagascar 
 | 
| 2017 | SG12-C159 | Campaign to define digital economy indicators | 2018-05 | F | Niger | 
| 2017 | SG12-C229 | Counterfeit mobile phones and Quality of Service | 2018-11 | F | Ministère des Postes, des Télécommunications et de l'Economie Numérique (Niger) | 
| 2017 | SG12-C230 | Homologation of mobile phones as means of improving QoE | 2018-11 | F | Autorité Nationale de Régulation des Technologies de l'Information et de la Communication (ANRTIC) (Comoros) | 
| 2017 | SG12-C231 | Proposal for a QoS measurement tool and QoS indicators (the case of Madagascar) | 2018-11 | F | Autorité de Régulation des Technologies de Communication (ARTEC) (Madagascar) | 
| 2017 | SG12-C233 | Reasons for continued QoE degradation for developing countries | 2018-11 | F | Ministère de la Communication, des Télécommunications, des Postes et de l'Economie numérique (Senegal) 
 | 
| 2017 
 | SG12-C235 
 | Quality of performance, quality of service and quality of experience 
 | 2018-11 
 | F 
 | Ministère des Postes, Télécommunications et Nouvelles Technologies de l'Information et de la Communication (Dem. Rep. of the Congo) 
 | 
| 2017 
 | SG12-C236 
 | Internet quality in Mali 
 | 2018-11 
 | F 
 | Mali 
 | 
| 2017 
 
 | SG12-C250 
 | New work item: QoS and QoE guidelines for national regulatory agencies 
 | 2018-11 
 | E 
 | Botswana Communications Regulatory Authority (BOCRA) 
 | 
| 2017 
 | SG12RG-AFR-C13 
 | QoS assessment for 3G network voice, data and video services: the case of the city of Yaoundé 
 | 2019-03 
 | F 
 | Cameroon 
 | 
| 2017 
 | SG12RG-AFR-C14 
 | Operational aspects of quality of service of telecommunications networks 
 | 2019-03 
 | F 
 | Dem. Rep. of the Congo 
 | 
| 2017 
 | SG12RG-AFR-C17 
 | QoS and QoE audit process 
 | 2019-03 
 | F 
 | Chad 
 | 
| 2017 
 | SG12-C325 
 | Aspects of mobile network service quality measurement in the Comoros 
 | 2019-05 
 | F 
 | Autorité Nationale de Régulation des Technologies de l'Information et de la Communication (ANRTIC) (Comoros) 
 | 
| 2017 
 | SG12-C327 
 | Monitoring of quality of service of mobile networks in Chad 
 | 2019-05 
 | F 
 | Chad 
 | 
| 2017 
 | SG12-C330 
 | Quality of service audit of operators' networks: Case of Mali 
 | 2019-05 
 | F 
 | Autorité Malienne de Régulation des Télécommunications/TIC et des Postes (AMRTP) (Mali) 
 | 
| 2017 
 | SG12-C349 
 | ICT quality of service and quality of experience guidelines 
 | 2019-05 
 | E 
 | Botswana Communications Regulatory Authority (BOCRA) 
 | 
| 2017 
 | SG12-C395 
 | Operational aspects of quality of service: power supply 
 | 2019-11 
 | F 
 | Dem. Rep. of the Congo 
 | 
| 2017 
 | SG12-C396 
 | Compensation provision of bylaw regarding telecom service quality in Nepal 
 | 2019-11 
 | E 
 | Nepal Telecommunications Authority (NTA) (Nepal (Republic of)) 
 | 
| 2017 
 | SG12-C398 
 | Measurement method and KPIs used by ARCEP Chad for evaluating the quality of radio coverage and of voice and data services 
 | 2019-11 
 | F 
 | Chad 
 | 
| 2017 
 | SG12-C431 
 | Crowdsourcing used cases 
 | 2019-11 
 | E 
 | Jordan 
 | 
| 2017 
 | SG12RG-AFR-C20 
 | Operational aspects of quality of service of telecommunications networks: power supply 
 | 2020-02 
 | F 
 | Dem. Rep. of the Congo 
 | 
| 2017 
 | SG12RG-AFR-C21 
 | Effect of SIM-boxing on QoS - Regulatory perspective 
 | 2020-02 
 | E 
 | The Gambia, Zimbabwe 
 
 | 
| 2017 
 | SG12-C449 
 | QoE: Satisfaction of the end user 
 | 2020-04 
 | F 
 | Cameroon 
 | 
| 2017 
 | SG12-C450 
 | Monitoring mobile operator quality of service in the Union of the Comoros 
 | 2020-04 
 | F 
 | Autorité Nationale de Régulation des Technologies de l'Information et de la Communication (ANRTIC) (Comoros) 
 | 
| 2017 
 | SG12-C451 
 | Performance of networks in packet-based mode and other networking technologies 
 | 2020-04 
 | F 
 | Dem. Rep. of the Congo 
 | 
| 2017 
 | SG12-C553 
 | Billing Transparency Auditing 
 | 2021-05 
 | E 
 | Autoridade Reguladora das Comunicações de Moçambique (Mozambique) 
 | 
| 2017 
 | SG12RG-AFR-C22 
 | Crowdsourcing solution for mobile and Internet quality of experience (QoE) 
 | 2021-08 
 | F 
 | Autorité de Régulation des Télécommunications et des Postes (ARTP) (Sénégal) 
 |