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4.1 Introduction .......................................................................................................................................99
4.2 Interop framework and use cases .................................................................................................. 100
4.3 Benefits of higher levels of interop ................................................................................................ 105
4.4 Potential risks and drawbacks ........................................................................................................ 107
4.5 Approaches ..................................................................................................................................... 110
4.6 The role of government ................................................................................................................. 116
4.7 Important issues for the future ...................................................................................................... 118

Appendix 1: Suggested additional readings ................................................................................................... 120

5 M-services and applications: Perspectives on regulatory measures to foster diffusion and access ..... 125
5.1 Introduction ................................................................................................................................... 125
5.2 Welcome to the digital ecosystem ................................................................................................. 125
5.3 Policy and regulatory perspectives ............................................................................................... 129
5.4 Rights-based regulatory approaches and statutory recognition ................................................... 141
5.5 Conclusion: setting new regulatory objectives .............................................................................. 143

6 Conclusion ................................................................................................................................................ 151

vi Trends in Telecommunication Reform 2016