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People/citizens/society
The differentiating element between a digital city and a smart city is smart people. Key elements
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include skills, education level, life‐long learning, and social integration in terms of human capital.
Quality of life/lifestyle
The World Health Organization (WHO) defines quality of life as "individuals' perception of their
position in life in the context of the culture and value systems". These include their location in
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relation to goals, expectations, and concerns .
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Governance/management/administration
Smart governance includes political and active participation, citizenship services and the smart use
of e‐government.
Economy/resources
Successful elements of the enterprise economy and the innovation/ideas economy are combined to
form the smart economy. It also provides for a high‐quality environment that focuses on the
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bettering of energy security and social cohesion.
Mobility
Smart mobility moves people and freight while enhancing economic, environmental, and human
resources by emphasizing convenient and accessible multimodal travel (ensuring safety and
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operating at suitable speeds).
5.3 Important terms to be included in a standardized definition
Based on all the analysis performed above, using the key categories and principle key word
indicators, the following are 30 key terms which should be included in a standardized definition for
a smart sustainable city.
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10 SMART CITIES STUDY: International study on the Situation of ICT, Innovation and Knowledge in cities. Iñaki
Azkuna, Mayor of the City of Bilbao. Retrieved from http://www.cities‐
localgovernments.org/committees/cdc/Upload/formations/smartcitiesstudy_en.pdf
11 Programme on Mental Health: Measuring Quality of Life. Division of Mental Health and Prevention of
Substance Abuse. World Health Organization. 1997. Retrieved from
http://www.who.int/mental_health/media/68.pdf.
12 http://www.cities‐localgovernments.org/committees/cdc/index.asp?IdPage=62
13 Building Ireland's Smart Economy – Government of Ireland 2008 Report Retrieved from
http://www.taoiseach.gov.ie/eng/Building_Ireland's_Smart_Economy/Building_Ireland's_Smart_Econo
my_‐_Executive_Summary.pdf
14 Smart City Mobility: a call to action for the new decade. United States Environmental Protection Agency.
February 2010. Retrieved from
http://www.dot.ca.gov/hq/tpp/offices/ocp/smf_files/SMF_handbook_062210.pdf.
62 ITU‐T's Technical Reports and Specifications