Page 777 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

D4.1 Education

Education and training is critical to enhance human creativity and social quality. This section
examines how ICT modernizes education and training.

D4.2 Health

Health care here refers specifically to medical services. Citizens are complaining more and more
about limited medical resources and skewed supply and demand relationship. This part investigates
how ICT contributes to solve this problem.

D4.3 Safety/security public places

Security and safety is the basic civil service guaranteed by governors since ancient times. Security
concerns are mainly about man‐made threats, specifically crimes and terrorism. Safety is about
actions taken against natural disasters and accidents. ICT plays a vital role in these two areas.

D4.4 Convenience and comfort

This part is a complementary set of other objective research. It contains subjective feelings and
impressions regarding various topics mentioned above as a result of questionnaires and interviews.

6.3.5 D5 Equity and social inclusion

The ICT impact on D5 Equity and social inclusion in SSC would be sampled in the following four
sectors: inequity of income/consumption (D5.1), social and gender inequity of access to services
and infrastructure (D5.2), openness and public participation (D5.3), and governance (D5.4).
Governance and public service have a great influence on social development. It is obvious that
modern governments must be open and highly efficient. Otherwise, frequent turbulence would
jeopardize stability and development. D5 will find out if ICT is helping improve social harmony and
administrative efficiency.

D5.1 Inequity of income/consumption

This part is about the inequity of income/consumption at the city level.

D5.2 Social and gender inequity of access to services and infrastructure

This part is about the social and gender inequity of access to services and infrastructure at the city
level.
D5.3 Openness and public participation

Domestically, more and more people come to live in cities as a result of urbanization. Hence, it is
important to help those citizens adapt easily to their new environment. In the background of
globalization, every city is trying to attract tourists, talents and investment worldwide and there are
multi‐ethnic and multi‐religion issues involved in this process. This part tries to discover how ICT
could improve the openness of the city and its citizens.

Moreover, this part studies how ICT elevates people’s willingness of participation. The citizenship
spirit is reflected directly in the participation in public life.

ITU‐T's Technical Reports and Specifications 767