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Home : ITU-T : SG 12 : Temporary Documents (Meeting 2013-12-03) : 323-GEN | Recently posted - Search Meeting Documents | |||||||||||||||||||||||||||||||||||||||||
[323-GEN] Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM) | ||||||||||||||||||||||||||||||||||||||||||
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