[323-GEN] Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)

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[323-GEN] Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)

	Format	Size	Posted

English	Word	89600 bytes	2013-12-10	[323-GEN] Revision 1
	Word	88064 bytes	2013-12-10	[323-GEN]

Document :	ITU-T SG 12 (Study Period 2013) Temporary Document 323-GEN
Title :	Proposed title: The Framework towards the Service Operations Centre (SOC), the paradigm built on Service Quality Management (SQM) and Customer Experience Management (CEM)
Date :	2013-12-10
Source :	QSDG
AI/Question :	Q12/12
Access :	Restricted to TIES users [ITU-T]

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Updated : 2013-12-10