| Italian Government invited Telecoms to improve QoS especially giving priority to the entities handling the emergency. - 20/10/2020 |
| Ministry of Economic Development of Italy |
| TELECOM/ICT Policy Makers and Regulators | Europe | Italy |
| Ms. Mirella Liuzzi, Secretary of State at the Ministry of Economic Development of Italy informed during the ITU Ministerial Roundtable, that at the beginning of the COVID-19 pandemic the Italian Government invited Telecommunication/ICT Operators to improve quality of service especially giving priority to the entities handling the emergency. The Government also ordered the strengthening of distan (...) |
| Perma Link |
| Measures undertaken in order to provide relevant information in a friendly and simplified way on-line - 19/10/2020 |
| OSIPTEL |
| TELECOM/ICT Policy Makers and Regulators | The Americas | Peru |
| Objective: Mandates that for new services acquired, firms must provide uses with “short contracts”, that summarize the main characteristics of the services involved. Detailed measures instated: These “short contracts” must summarize the main features and characteristics of the service acquired. It will have attached a booklet designed by OSIPTEL with the users’ main rights. The template must be (...) |
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Perma Link Keywords: Short contracts |
| Sierra Tel’s COVID-19 Response - 05/10/2020 |
| Sierra Tel |
| TELECOM/ICT Operators and Service Providers | Africa | Sierra Leone |
| Sierra Tel continues to recognize the importance of keeping customers connected during these unprecedented times: "We understand that many families are still working from home, students are participating in on-line school programs, and many of our customers are still temporarily unemployed". To help ease the economic hardship customers may have incurred, Sierra Tel discounted their DSL internet s (...) |
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Perma Link Keywords: Affordability, connectivity |
| Frente al Coronavirus las Telecom están de tu lado - 02/10/2020 |
| Instituto Federal de Telecomunicaciones (IFT) |
| TELECOM/ICT Policy Makers and Regulators | The Americas | Mexico |
| IFT developed and maintain updated a Portal with all the information related to the actions done during the COVID-19 crisis. This portal will also give access to the different ICT operators and services providers' actions and special offers, to support customers during this health crisis. |
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Perma Link |
| ITU launches Connect2Recover to reinforce digital infrastructure in countries affected by COVID-19 - 09/09/2020 |
| International Telecommunication Union (ITU) |
| International and Regional Organizations | International |
| The International Telecommunication Union (ITU) has launched Connect2Recover with the support of the Ministry of Internal Affairs and Communications of Japan and the King Salman Humanitarian Aid and Relief Centre of Saudi Arabia to help countries recover from COVID-19 by expanding access to affordable and reliable connectivity. Connect2Recover will initially focus on selected countries in Africa w (...) |
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| 20th edition of Global Symposium for Regulators responds to challenges of digital transformation in the wake of global crises and beyond - 03/09/2020 |
| International Telecommunication Union (ITU) |
| International and Regional Organizations | International |
| Promoting an adaptive, resilient and collaborative regulatory system is key to “building back better" and advancing digital transformation for all, according to participants at ITU's 20th edition of the Global Symposium for Regulators (GSR-20), held virtually from 1 to 3 September. Regulatory authorities that gathered at GSR-20 agree that in the wake of COVID-19 digital regulation can boost the (...) |
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