Reinventing Organizations
ArboLife
Session 152
Paradigm Shift for Digital Transformation and SDG
The use of ICT has evolved from a set of tools to the operating system of many of today’s businesses. The trend to digitalize processes has a big impact on people and organizations of those companies. Departments were traditionally organized to operate in silos, coming together at a high level of the organization. ICT has played a vital role in transforming society and organizations, yet for this transition to also have a global impact on the SDG, it is vital to keep the organizational and human aspects of this transformation in mind.
A news kind of leadership and organization is needed to accompany ICT’s transformational effect in order to attain the SDG by 2030. Initiating a transformation towards SDG using ICT has impacts on organizations and people.
First, organizations need to reinvent themselves to become more agile, to allow for more collaboration and to foster the emergence of collective intelligence. Ultimately, it is the governance of organizations that needs to be reinvented to adapt to the transformational potential of ICT and the need to meet SDG. Agility and collaborations are the main characteristics of distributed governance, moving from a model that concentrates power in the hands of few to a model where leadership and authority is distributed.
Second, people will need to be guided in the transformation process driven by ICT adoption in key processes as well as its impact on the organization and the governance model. If there is no change management process planned, the effect of transformation might result in more chaos than the desired outcome of impact.
Both the organizational and the human aspect of ICT transformational impact must be dealt with at the same time as the ICT transformation is planned, and not sequentially. The risk of failing to plan and manage the impact of ICT transformation on organisations, governance and people is to bring in the ICT technology but to fail to transform the system because of resistance from people in the organization. In order to avoid this resistance and to reach the desired impact on SDG, ICT transformational efforts have to consider the context in which transformation is occurring, and that is a context of a human-based organization.
Speakers/Panellists
Mr Marc Mathys, Organization Coach, Cofounder and Governance Specialist, ArboLife
Session's link to WSIS Action Lines
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C1. The role of public governance authorities and all stakeholders in the promotion of ICTs for development
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C5. Building confidence and security in the use of ICTs
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C6. Enabling environment
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C10. Ethical dimensions of the Information Society
ICT transformational efforts have to consider the context in which transformation is occurring, and that is a context of a human-based organization.
Session's link to Sustainable Development Process
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Goal 1: End poverty in all its forms everywhere
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Goal 2: End hunger, achieve food security and improved nutrition and promote sustainable agriculture
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Goal 3: Ensure healthy lives and promote well-being for all
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 6: Ensure access to water and sanitation for all
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Goal 7: Ensure access to affordable, reliable, sustainable and modern energy for all
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
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Goal 10: Reduce inequality within and among countries
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Goal 11: Make cities inclusive, safe, resilient and sustainable
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Goal 12: Ensure sustainable consumption and production patterns
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Goal 13: Take urgent action to combat climate change and its impacts
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Goal 14: Conserve and sustainably use the oceans, seas and marine resources
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Goal 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
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Goal 16: Promote just, peaceful and inclusive societies
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Goal 17: Revitalize the global partnership for sustainable development
ICT transformational efforts have to consider the context in which transformation is occurring, and that is a context of a human-based organization. The risk of failing to manage the impact of ICT transformation on organisations, governance and people is to succeed on a technical level, but to fail to bring ICT to have the desired impact on SDG.