Bridging the Digital Skills Gap: Strategies for Reskilling and Upskilling in a Changing World
ILO/ITU
Session 448
                                    
                                        
                                            
                                                    
                                                         Wednesday, 9 July 2025
                                                    
                                            
                                        
                                    
                                    
                                        
                                            
                                                    
                                                        09:00–10:00 (UTC+02:00)
                                                    
                                                                                            
                                        
                                    
                                        
                                            
                                                Physical (on-site) and Virtual (remote) participation
                                            
                                        
                                        
                                            
                                                Room K, Palexpo
                                            
                                        
                                        
                                            
                                                Digital Skills
                                            
                                        
                                        
                                            
                                                High-Level Dialogue
                                            
                                        
                                                                                
                                                
                                                    1 Document
                                                
                                            
                                
                            The session will bring together representatives from government, the private sector, international organisations and academic institutions, to discuss strategies to develop digital skills policies and frameworks that can effectively respond to the emerging digital needs and gaps in the labour market.
The high-level discussion will cover the following questions, to be finalised in coordination with the moderator based on the speakers’ profiles. Some questions may be combined where appropriate:
- Why do we need to talk about digital skills for digital transformation? How can emerging technologies help create decent employment opportunities?
 - What key strategies are required to address the emerging digital needs and gaps in the labour market? What policies can governments put in place to address the digital skills needs
 - What are the 3 main recommendations for policy makers to consider in developing digital skills strategies that address immediate needs and emerging technological skills gaps?
 - How can we ensure digital skills development is inclusive and reaches vulnerable populations, including women, rural communities, persons with disabilities, and older workers who risk being left behind in the digital transformation?
 
                        
                        Panellists
                        
                    
                
                                    
                                    Dr. Cosmas Luckyson Zavazava
                                        Director of the Telecommunication Development Bureau
                                    International Telecommunication Union (ITU), Switzerland
                                                                                                        
                                    
                            
                                    Ms. Celeste Drake
                                        Deputy Director-General
                                    International Labour Organization, Switzerland
                                                                                                        
                                    
                            
                                    
                                    H.E. Mr. Hubert Vargas-Picado
                                        Vice Minister
                                    Ministry of Science, Innovation, Technology, and Telecommunications (MICITT), Costa Rica
                                                                                                        
                                    
                            
                                    
                                    H.E. Mr. Michele Cervone d'Urso
                                        Chargé d'Affaires
                                    European Union Delegation to the United Nations
                                                                                                        
                                    
                            
                                    
                                    Ms. Ekaterine Imedadze
                                        Commissioner
                                    Georgian National Communications Commission, Georgia
                                                                                                        
                                    
                            
                                    
                                    Ms. Anna Sophie Herken
                                        Board Member
                                    Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ), Germany
                                                                                                        
                                    
                            
                                    
                                    Prof. Himanshu Rai
                                        Director
                                    Indian Institute of Management (IIM), Indore (India)
                                                                                                        
                                    
                            
                                    
                                    Ms. Gillian Hinde
                                        Global Corporate Responsibility Leader
                                    Ernst & Young (EY)
                                                                                                        
                                    
                            
                                    
                                    Mr. Jacek Oko
                                        President, Office of Electronic Communications
                                    Office of Electronic Communications  (UKE), Poland
                                                                            Moderator
                                                                    
                                    
                            
                        
                        Topics
                        
                        
                
                                Artificial Intelligence
                                Capacity Building
                                Cybersecurity
                                Digital Divide
                                Digital Economy
                                Digital Inclusion
                                Digital Skills
                                Digital Transformation
                                Emerging Technologies
                                Ethics
                                Machine Learning
                        
                    
                            
                            WSIS Action Lines
                            
                            
                                
                        
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                                            C1. The role of governments and all stakeholders in the promotion of ICTs for development
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                                            C3. Access to information and knowledge
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                                            C4. Capacity building
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                                            C5. Building confidence and security in use of ICTs
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                                            C7. ICT applications: benefits in all aspects of life — E-employment
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                                            C10. Ethical dimensions of the Information Society
                                         
                            
                            Sustainable Development Goals
                            
                            
                                
                        
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                                            Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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                                            Goal 10: Reduce inequality within and among countries
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                                            Goal 16: Promote just, peaceful and inclusive societies