Digital technologies for older persons and healthy ageing
World Telecommunication & Information Society Day (WTISD) directly addresses the global ageing trend in 2022 with a focus on “Digital technologies for older persons and healthy ageing. ITU's key anniversary, celebrated every 17 May, has thereby added momentum to initiatives promoting healthy ageing in an increasingly digital world.
ITU, in line with the UN Decade of Healthy Ageing (2021-2030), is committed to ensuring that everyone, regardless of age, gender, or ability, can equally and equitably make use of ICTs. The digital inclusion workstream in ITU's Development Sector pays particular attention to ageing in the digital world .
Broadly, such programmes serve to raise awareness, produce guidelines, advise on policies and strategies, share good practices, and strengthen the capacity of countries and communities to adopt innovative digital solutions. These, in turn, help to achieve key economic and social benefits – thereby turning the challenge of digital uptake into the opportunity of digital transformation.
Standards, guidelines, and partnerships for healthy ageing
Consultations at ITU helped to establish the original national and international emergency phone numbers and ensure guaranteed quality of service. For more on this, see the backgrounder on numbering. Global standards agreed between governments, experts, and industry players ensure that everyone, including the elderly, can contact emergency services whenever needed.
This work includes technical specifications or safe standards for audio quality to protect users’ hearing capabilities and prevent damage to hearing. In 2019, ITU and WHO issued a
new international standard for the manufacture and use of smart devices, including smartphones and audio players, to make them safer for listening. For more information, see the
backgrounder on accessibility.
Various international technical standards address digital health, m-Health, and telemedicine. A recently approved standard for
accessible telehealth systems and services was developed jointly by ITU and WHO amid increased telehealth reliance during the COVID-19 pandemic, with a view to addressing barriers for persons with disabilities or specific needs, such as the elderly. For more information, see the
backgrounder on ICTs and health.
Recent studies on mobile and digital health
ITU has published several reports on ageing.
Be He@lthy, Be Mobile – A handbook on how to implement m-Ageing consolidates information for implementation partners wishing to establish mobile health for non-communicable disease (NCD) projects within the proven Be He@lthy, Be Mobile framework. It explains how to set up and run programmes, how to deliver a desired health impact at scale, and how to integrate mobile health with non-digital health services – presenting this in the form of plug-and-play, ready-to-use options.
ITU’s 2021
Ageing in a digital world report addresses the nexus of digital technologies and steadily ageing populations. The report highlights trends, identifies good practices and viable solutions, and presents guidelines to leverage the contributions of older generations, reduce their age-related vulnerability and foster their socio-economic development for healthier and wealthier inclusive societies.
In addition, ITU has developed an online, self-paced training package, “ICT for better ageing and livelihood in the digital landscape”, which is available in
English,
French and
Spanish. ITU training resources are free of charge, offered in multiple languages, enhanced with localized content where applicable, and available in digitally accessible formats.
ITU has contributed to a joint
advocacy brief with WHO and UN DESA on social isolation and loneliness among older people; as well as to UNECE discussions, including the
14th meeting of the Standing Working Group on Ageing and the related
Policy Seminar on Ageing in the Digital Era.
WSIS Forum track on ICTs and older persons
Since 2018, the World Summit on the Information Society (WSIS) Forum has organized an
ICTs and Older Persons Track. This aims to promote healthier ageing, highlight digital solutions to fight age-based discrimination in the workplace, ensure the financial inclusion of older persons, and support caregivers and digital inclusion, all in line with the UN Decade of Healthy Ageing (2021-2030).
A virtual “Ageing Better with ICTs and Older Persons” hackathon during WSIS Forum 2021, organized by ITU and the Global Coalition on Aging (GCOA), along with WHO, UN DESA and other stakeholders, attracted over 1,100 participants from 48 countries. The hackathon generated ideas about ICT solutions to address Alzheimer’s disease and cognitive decline, frailty, transport and mobility challenges, and the growing need for financial tools for longevity. Find out more at:
www.hackerearth.com/challenges/hackathon/ageing-better-with-icts/.
WSIS Forum 2022 has again brought together UN agencies, policy- and decision-makers, government and company representatives, and multiple other stakeholders to identify concrete steps and activities to advance connectivity and digital uptake worldwide. Key events during the forum include ITU-led High-Level Dialogue on “ICTs and digital technologies for older persons – moving together from 'why' to 'what' and 'how',” and Cross-Sectoral Ministerial Dialogue on “The key role of digital technologies to ensure healthy and active ageing for present and future generations”.
The 2022 edition has introduced the
WSIS Forum Healthy Ageing Innovation Prize, which recognizes how various products, services, and platforms can improve people’s ability to function as they age. Prizes have been offered in the following categories, in line with UN/WHO Action Areas for the Decade of Healthy Ageing: Alzheimer’s and cognitive decline; frailty; immunizations; transportation and mobility; and elder caregiving. See
www.itu.int/net4/wsis/forum/2022/Home/HealthyAgeing.
The WSIS Forum has also launched a
WSIS Multi-stakeholder Alliance on ICTs and Older Persons, with four working groups: Design & Accessibility, Capacity Building & Education, Cybersecurity, and Innovation.
Last update: May 2022