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use and access and, in so doing, reviewing in most rural and remote areas, empowering
regulatory constructs that have become barriers development in areas such as healthcare,
over time. It suggests that efforts must be made education, agriculture, commerce, banking and so
to place the consumer at the center of the digital on.
ecosystem by installing consumer safeguards. This
would entail a deliberate focus on consumers with
disabilities, to ensure inclusion at all levels. Chapter 6: Conclusion

The chapter encourages regulatory approaches This chapter brings together the topical issues
that will ensure there is a balanced, proportionate discussed through the chapters of this edition of
and robust mechanism for players in the digital Trends by reflecting on the last steps to the digital
economy to flourish, so that development goals economy, from building the foundation through
can be realized. In this way, m-services and apps connectivity, to connectedness, in higher layers,
can leverage the phenomenal growth of mobile to a digitally connected ecosystem. The role of
services. This powerful technology is available governments is key exploring regulatory incentives
to achieve digital opportunities.

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