Page 9 - The Digital Financial Services (DFS) Ecosystem
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3.5  M4: Mid-Sized Retailer                                                         146
                   3.6  M5: Utilities and Services                                                     147
                   3.7  M6: Transit                                                                    148
                   3.8  M7: Large/Top Tier Merchants                                                   148
                   3.9  M8: Government                                                                 149

               4  Payments Acceptance Economic Models                                                  150
                   4.1  Merchant Payments Revenue Sources                                              150
                   4.2  Costs to Merchant Services Providers                                           152
                   4.3  Electronic Commerce Platforms                                                  153
                   4.4  Priority Segments and Supporting Business Models                               155


               5  Policy Considerations for Financial Inclusion                                        156

               Part II: Driving Acceptance by Merchants and Other Payments Acceptors                   157

               6  Introduction                                                                         157
                   6.1  Overview                                                                       157
                   6.2  Disruption in Financial Services                                               157

               7  Hypotheses                                                                           160

               8  Overview of Key Model Characteristics                                                160
                   8.1  Business Model                                                                 160
                   8.2  Overview of Operational Models Observed                                        161
                   8.3  Overview of eMoney Merchant Acceptance Models                                  162
                   8.4  Conclusion and Next Steps                                                      169


               Appendix I: Profiled Models                                                             171

               Appendix II: Additional Profiles                                                        175

               Bibliography                                                                            176


               V  Merchant Data and Lending: Can Digital Transaction History Help Jumpstart Merchant Accep-
                   tance?                                                                              179


               1  Introduction                                                                         180
                   1.1  Situation                                                                      180
                   1.2  Emerging model                                                                 181

               2  Digital financial services and the poor                                              182
                   2.1  Hypothesis                                                                     183
                   2.2  Use of ACD                                                                     183
                   2.3  Approach                                                                       184
                   2.4  Assumptions                                                                    184

               3  Survey of In-Market Programs                                                         184

               4  Further analysis of the underwriting and loan process                                188


               5  Summary of findings and conclusions                                                  190




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