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Implementing ITU-T International Standards to shape Smart Sustainable Cities - The case of Moscow
Programme of renovation
Moscow’s Programme of renovation is an ambitious project that will move 1 000 000 Muscovites
to new apartments over the next 15 years. The goal of the project is to demolish and replace
5 171 old apartment buildings with new buildings and communities while keeping affected
residents within the same area in which they currently reside. As part of the project, Moscow
City Government has enacted new legislations pertaining to energy efficiency, fire codes, living
space and building materials. This new legislation improves the urban planning principles for
these new communities by providing more public and private spaces, by building the latest ICT
infrastructure for 5G implementation, and by implementing smart building technologies and
meters.
4.4. Dimension # 3: Society and culture
The third dimension of the U4SSC KPIs for SSC explores the impact of ICTs in improving equity,
governance, information flow and public participation. ICTs can provide a convenient platform
for large-scale citizen engagement. ICT application is also the key to delivering information on
government services and performance to the public. This dimension focuses on highlighting
Moscow’s efforts in improving different features related to quality of life, including education,
health and safety.
Accordingly, Moscow has developed an extensive ICT system that can capture and integrate data
for use by government, the business sector and private citizens. The key initiatives related to
this dimension are explored below.
Unified Medical Information Analysis System (UMIAS) and other health projects
Moscow’s Unified Medical Information Analysis System (UMIAS) was launched in 2011. The
UMIAS is able to find the closest medical centre, arrange a doctor's visit (online, through a
mobile app or at a terminal in a clinic) and obtain sick leave papers. The system can also issue
prescriptions online. Since its launch, UMIAS has reduced lines in clinics by a factor of 2.5.
Currently, the UMIAS maintains the e-health records of 78 per cent of Moscow’s inhabitants. An
e-health record is a single file that contains the most up-to-date medical history of a patient.
E-health records may also contain other information, including records on visits to health care
providers, immunization history, imaging results and billing information. Since Moscow’s
e-health records are stored centrally and updated constantly, they can be an invaluable resource
in emergency situations in which a patient is unable to communicate.
The UMIAS works at Moscow’s 678 medical centres, uniting the city’s 21 500 doctors (i.e.
421 physicians per 100 000 of its population) and 9.5 million patients, while performing
359 million arrangements and providing for over 500 000 transactions every day. About 700 000
people use the UMIAS to arrange to see a doctor every week. The next priority is to introduce
the UMIAS to in-patient facilities and integrate it with ambulance services and Moscow
schools. Figure 28 shows a UMIAS connected service terminal.
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