Page 13 - Smart tourism: A path to more secure and resilient destinations

Finally, the return to normalcy will require the generation of transparency and trust such that tourists
are driven to return to visit a given destination. The contribution of technology is also very important
here, as it provides personalized knowledge of travelers and their demands to provide them with
an experience that incorporates the safety and security of feeling cared for and safe during their
trip and stay at the destination.

Technology companies share the mission of contributing with their digital solutions for Smart
Tourism to make travelers want to return to their destinations as soon as possible. This can only be
achieved by bringing the capacity of these digital solutions and with the accompanying experience
to enhance tourist destinations to design resilient tourism plans and build strategic infrastructure
and systems in the areas of safety, health, mobility, the environment and, of course, tourism and
commerce.

Smart tourism: A path to more secure and resilient destinations 3