Page 96 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

Ref. Category Definitions/Features Key concept/ Source
No. Keywords

(i) A city with good governance
strives to improve the quality
and efficiency of city services.
It mandates transparency and
accountability at all levels of
the government. It provides
the means to listen,
understand, and respond to
the needs of its citizens and
businesses.
(ii) A city that incorporates culture
and events attracts visitors and
keeps citizens interested in the
city through investments in
arts, culture, and tourism.
These investments are a great
way to draw attention to the
city and a way to establish the
city as a world‐class location to
live in.
(iii) A city focused on its citizens
looks to address their needs by
providing information and
access to city services in a
convenient and easy‐to‐use
manner. When done rightly,
both the citizens and the city
government can benefit. This
mechanism gives the citizens
access to the information and
services when needed and
gives the city a means to share
important information and
obtain input from its citizens in
a timely manner.

86 ITU‐T's Technical Reports and Specifications