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Forum on Strengthening digital transformation in Latin America

​​​​​​​​​​​​​​Forum on Strengthening digital transformation in Latin America

7-8 July 2022, Antigua, Guatemala


Description
The concept of digital transformation is increasingly being adopted to drive urban governance, address socio-spatial disparities and promote integrated sustainable development in Latin America. However, for the Latin American region to successfully embrace digital transformation, it needs to focus on how the new technologies can help better serve their inhabitants, train them and empower them on a day-to-day basis for their daily lives, and build inclusive and resilient communities that will improve the human urban experience for all.

The two-day forum has the following objectives:
Participation
Participants will learn how the digital transformation may be accelerated in Latin America.

Expected outcome
The forum is designed to empower participants with a methodology, frameworks, toolkits and contextually relevant case studies to accelerate digital transformation. In addition, participants will also be able to learn about projects and initiatives for digital transformation in the Latin American region.
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Programme



​​​​Day 1 – Thursday, 7 July 2022

08:00 – 08:30


Opening Remarks
08:30 – 10:00

Session 1: Building smart, sustainable and inclusive cities and societies
This session aims to raise awareness on the important role digital transformation can play in building people-oriented cities and societies in Latin America. It will also look at how policies and standards are helping cities to become more people-oriented and sustainable and to meet ambitious climate goals.​

Moderator: Reyna Ubeda, Project Officer, ITU ​​​
Questions & Answers

​​10:00 – 10:30
Coffee break
10:30 – 11:30

​​​Session 2: Improving the quality of service for digital technologies in Latin America
This session will serve to discuss the importance of quality of service (QoS) for digital technology services, networks and devices – from mobile networks to virtual reality, fintech and smart mobility. It will be used to examine relevant case studies on how to improve customer experience through quality of service in Latin America.

Moderator: Mariana Rodriguez Zani, Director General, Convergencia Latina ​​​
Questions & Answers​
​​
11:30 – 11:45
Coffee break
11:45 – 12:45
Executive leadership training

​​Day 2 – Friday, 8 July 2022​


08:00 – 09:45

​​​Session 3: Outlook on digital financial services and inclusion
This session aims at providing information on innovative applications of telecommunication services, digital payments and fintech and their implementation in Latin America. 

Moderator: Lizania Pérez Rodríguez, Executive Secretary, COMTELCA ​​​
Questions & Answers​
​​
​09:45 – 10:00
Coffee break
10:00 – 10:30


Session 4: Accelerating digital transformation in Latin America: next steps
This session will discuss and summarize key actions that COMTELCA members should take to accelerate digital transformation in Latin America.​
​​
Moderators: 

Open discussion

Closing Remarks
10:30 – 10:45
Coffee break
10:45 – 13:00
Bridging the standardization gap ​training